[Case Study] Transforming The Eligibility Verification Process of Our Texas-Based Free-Standing ER Client.
Seamlessly managing verifications for a massive patient surge during the COVID-19 Pandemic. The COVID pandemic led to a massive, sudden upsurge in the number of patients visiting Texas-based ER. The practice was not prepared for handling the sudden change and fell short of the time and resources needed to verify patients' eligibility and benefits. Lack…