When a patient makes an appointment the reason for visit should be documented and based on that the patient responsibility should be determined, if a patient is coming in for blood to be drawn or physical examination such services may be excluded from Co Pay collection, eClaimStatus helps the front office staff to determine the exact Co Pay for Cigna based on the service being rendered, Real Time/Any Time
Information Required to get Cigna Insurance Verification:
- Patient Name
- Patient ID
- Patient Date of Birth
What information do we get back?
- Coverage Active/Inactive Status
- Plan Info - PPO, HMO, etc
- In/Out Network Benefits
- Real-time deductible remaining
- Other/Additional Payer Details
- Co Pay for each Speciality
- Co-Insurance Percentage
- PCP Information
- Pre-Cert Requirement info
- Out of Pocket Stop Clause.
- Claims mailing address
- IPA information
- Limitations and more